FAQs

If an item is not available on Amazon or our web store, you may contact customerservice@topgreener.com or give us a call at 1(844)-390-2568.

Our customer service representative will be able to assist you in finding out when the item may be back in stock. They may also suggest similar products if possible.

Please call Top Greener customer service at 1(844)390-2568.

Our customer service representatives can assist you with missing screws or other missing parts.

You may contact Top Greener tech support at support@topgreener.com or by giving customer service a call at 1(844)390-2568.

Let us know your:

• Full Name
• Order Number (Amazon, TG Store, Walmart, etc)

If no one is available, we will get back to you as soon as possible.

We are so sure that you will enjoy using our products that we are offering a special 30-day money-back guarantee as long as the original item and the packaging are not damaged.

To start the process, email customerservice@topgreener.com and let us know that you would like to return your item.

Please provide your Full Name, Order Number, and Shipping Address when contacting customer service. You will then receive a shipping label with an RMA (Return Merchandise Authorization) number to place on the return shipment box.

Once we receive your item back, we will issue the appropriate refund.

A one-year warranty is provided for items sold on Topgreener.com, our Amazon store, and other online stores operated by Top Greener Inc.

Warranty replacement does not cover items damaged from improper installation, misuse, or modifying.

Installation help is available from our technical support team during our normal business hours.